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Import from files

Import from files

Import from Spreadsheet

In Appio admin, go to Import Reviews > From files > Spreadsheet

  1. Download the CSV file template

  2. Add your reviews to the file

    Here's what each column in the CSV file means:

product_handle

required

Go to a live product page on your store Product handle is the last part of product URL Example: https://yourstorename.myshopify.com/products/t-shirt

The handle of this product is "t-shirt"

rating

required


title

optional


author

optional

name of the reviewer

email

optional

email of reviewer

location

optional


body

required

The body of a review. This can be up to 1500 characters long!

image_urls

optional


created_at

optional

Date of review (mm/dd/yyyy)

If the created_at is blank, present date will be used

reply

optional

Response to the review

replied_at

optional

  • The date to reply the review (mm/dd/yyyy)

  1. Save file as CSV format

  • When you've added all the reviews, save the file as CSV (Comma delimited)

  1. Upload CSV file

    An import report will be sent to shop owner's email with the link to download the report.

Tips!

Alternatively, you can go to Import Reviews - From files and Import history will be available on the right panel and ready for you to download.

Import reviews from other apps

You can easily import your reviews from any of these review solution apps:

  • Shopify Product Reviews

  • Loox

  • Judge.me

  • Stamped.io

  • Yotpo

To do so, please follow these steps:

  1. Export reviews from your previous app

  2. In Appio admin, go to Import reviews - From files - Choose the app you were using - Upload your CSV file and click Import reviews

An import report will be sent to shop owner's email with the link to download the report.